Should a roofing company hire an in house appointment setter or outsource it?

The salary is only the start. Payroll taxes, recruiting, training time, a desk, a computer and a dialer all land before the first roof inspection reaches your calendar. While the new hire ramps up, you are paying full cost for a calendar that is still empty.

Turnover is the part most roofing companies underestimate. When an in house setter quits, recruiting and training start over, and the weeks between setters are weeks with nobody calling.

The callers, training, lists and dialer already exist. Lead Engine uses US based callers, so the program is producing from the start instead of after a ramp up.

Every booked inspection clears the seven checkpoint Lead Engine Appointment Standard before it reaches your calendar, and any appointment that fails a checkpoint is replaced at no charge. Programs commit to at least 6 shown residential or 4 shown commercial roof inspections a week.

An in house setter is a fixed payroll cost whether or not inspections get booked. An outsourced program at Lead Engine is scoped to your market size and inspection volume on a 30 minute call and runs month to month with no long term contract. When a week falls short of the shown commitment, the team keeps calling at no additional cost.