Glossary/SDR & Sales Ops

    Sales Funnel

    The stages a lead moves through from first touch to closed deal.

    Definition

    A sales funnel maps the stages a prospect passes through, typically lead, MQL, SQL, opportunity, and closed won.

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    Month to month. Scoped on a 20 minute call.

    Why it matters

    A funnel is how you diagnose where deals stall and where to invest in improvement.

    How it works

    • Define stages and entry criteria
    • Track conversion rate at each stage
    • Fix the worst converting stage first

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